Refund Policy

Last updated: November 1, 2026

14-day money-back guarantee

If something is broken on our side — summaries consistently fail, the extension doesn't work as described, or you were charged in error — email us within 14 days of the charge and you get a full refund, no questions asked.

Changed your mind?

Subscriptions are digital services that are delivered immediately, so we generally cannot refund payments simply because you changed your mind. You can always cancel to stop future charges — your Pro access continues until the end of the period you already paid for.

EU / UK withdrawal right

If you are in the EU or UK, you have a statutory 14-day right of withdrawal for digital services. By purchasing, you ask us to begin delivery immediately and acknowledge that once delivery starts this right may be limited where the service has been fully consumed.

How to request a refund

• Email support@labkitpro.com with the email used at checkout and the order reference from your receipt.
• We respond within 2 business days. Approved refunds are issued through Dodo Payments to the original payment method, typically within 5–10 business days.

Referral reward time

Pro time earned through the referral program has no cash value and is not refundable — see the Terms of Service.

Related: Privacy Policy · Terms of Service